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Shipping & Returns
We offer free shipping worldwide!
If you for some reason want to return your purchase (regardless of the reason), you pay for the shipping costs yourself.
Terms of delivery
Within EU it may take up to 10 days to receive your purchase. Outside of EU it may take up to 14 days to receive your purchase. If for some reason a specific item will take longer to deliver, we will contact you via e-mail. The specified time of delivery does not apply to pre-orders. Terms of delivery for pre-order purchases are stated on the specific product page.
We use PostNord as a delivery service.
If you have changed your mind on your purchase, you have 14 days to return it (from the day you received the item)!
This applies, provided that the item hasn’t been used or damaged in any way. Please make sure to pack your item carefully to avoid transportation damage.
Send an e-mail to email@example.com and let us know what you bought, which date you received your purchase and that you wish to return it. Please include your contacts so we can contact you with instructions on how to proceed.
You pay the shipping costs for returning the purchase yourself.
If you don’t collect your purchase
If you fail to collect your purchase you will be charged 30 EUR.
Is something wrong with your purchase?
Should you receive a faulty item, please send an e-mail to firstname.lastname@example.org, let us know what is wrong and if possible, include a photo. Make sure to include your contacts and we will get back to you as soon as possible.